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Why Was I Charged Again?

Sometimes, users see a charge and wonder, “Wait, why was I billed?” It’s a great question—and one we’re here to clear up for you.

Yisroel avatar
Written by Yisroel
Updated over 2 weeks ago

Sometimes, users see a charge and wonder, “Wait, why was I billed?” It’s a great question—and one we’re here to clear up for you. So here’s a quick, friendly rundown of the main reasons a Torah Live charge may show up.

1. Auto-Renewal of Your Membership 📅

Your Torah Live membership is set to renew automatically each year. This keeps your access flowing, so you don’t miss a minute of amazing content. If you forgot about the auto-renewal, no worries! You’re definitely not alone. 😊

2. Membership Upgrade 🚀

If you or someone in your family recently upgraded your membership, this could be why you’re seeing an extra charge. An upgrade means you’re getting even more Torah Live goodness, with access to additional courses, videos, and tools to enrich your learning.

Need Assistance? We’re Here to Help! 💌

Still have questions? Our Torah Live team is happy to assist. Just reach out to us, and we’ll take care of you.

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