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Why was I charged again?

Seeing a Torah Live charge you didn't expect? It's usually an auto-renewal or a plan upgrade. Here's how to check.

Written by Meir

Seeing a Torah Live charge you didn't expect? Here are the most common reasons.

Your plan renewed 📅

Your Torah Live plan renews by itself so your access never stops. Monthly plans renew every month. Yearly plans renew every year. Forgot about the renewal? You're not alone! 😊

Someone upgraded your plan 🚀

Did you or someone in your family recently upgrade, for example from the Family plan to the Educator plan? That upgrade shows up as a separate charge.

Tip: Check your plan, renewal date, and billing on your subscription settings.

Still not sure? 💌

Reach out through the chat or email team@torahlive.com. We'll look into it with you.

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