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Torah Live asks for sign-in every time it's opened
Torah Live asks for sign-in every time it's opened

If you're repeatedly being asked to sign in to Torah Live, use this article to resolve the issue.

Meir avatar
Written by Meir
Updated over a week ago

If your device asks you to sign in every time you connect to Torah Live, there may be a technical problem preventing the device from staying connected to your Torah Live account. Follow the steps for your device below to fix the problem.

Follow the steps for your internet browser below.

Chrome

  1. From your browser toolbar, click the Chrome menu .

  2. Click Settings.

  3. From the menu on the left, click Privacy & security.

  4. Click Cookies and site data.

  5. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.

  6. Try Torah Live again.

Firefox

  1. From the upper right corner of the browser, click Menu .

  2. Click Preferences.

  3. From the menu on the left, click Privacy & Security.

  4. Under History, find the Firefox will: drop-down menu and select Remember history.

  5. Click Restart Firefox.

  6. Try Torah Live again.

Internet Explorer (version 11 or later)

  1. From the upper right corner of the browser, click Tools .

  2. Click Internet Options.

  3. Under Browsing History, uncheck Delete browsing history on exit.

  4. Try Torah Live again.

Microsoft Edge

  1. From the upper right corner of the browser, click the "More" button ...

  2. Click Settings.

  3. From the menu on the left, click Privacy and services.

  4. Under the Clear browsing data header, click Choose what to clear.

  5. Make sure that Cookies and other site data is turned off.

    Note:

    If you prefer to leave this setting on, you'll need to add torahlive.com to your Do not clear list

  6. Try Torah Live again.

Opera

  1. From the upper left corner, click the Opera button.

  2. Click Settings.

  3. From the menu on the left, click Privacy & security.

  4. Click Site Settings.

  5. Click Cookies and site data.

  6. Make sure that the Clear cookies and site data when you quit Opera setting is turned off.

  7. Try Torah Live again.

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