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Why was my payment declined?

If you were shown an error while we attempted to process your credit card, please double-check your payment information and try again.

Meir avatar
Written by Meir
Updated over 3 months ago

If you were shown an error while we attempted to process your credit card, please double-check your payment information and try again.

Only your bank or credit card issuer can confirm the specific reason. Here are a few of the most common ones:

  1. Incorrect credit card number or expiration date

  2. Insufficient funds

  3. Some banks will reject charges based on location; international online payments should be enabled

  4. Some banks will reject charges based on their own fraud rules

Torah Live accepts the following payment methods: Credit card, Debit Card, PayPal.

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