The developer console logs what's happening behind the scenes on our site. A screenshot of it helps our developers fix issues faster.
Asked for a screenshot? Jump to your browser:
Chrome
Press Cmd + Option + J on a Mac or Ctrl + Shift + J on Windows. Or right-click the page and click Inspect.
Click the Console tab.
Repeat whatever is causing the problem, then take a screenshot of the whole Console.
Firefox
Press Cmd + Option + K on a Mac or Ctrl + Shift + K on Windows. Or right-click the page and click Inspect.
Click the Console tab.
Repeat whatever is causing the problem, then take a screenshot of the whole Console.
Safari
First, turn on the developer tools. Click Safari in the menu bar, then Settings (called Preferences on older Macs).
Click Advanced, then check Show features for web developers (called Show Develop menu in menu bar on older Macs). Close the window.
Press Cmd + Option + C. Or right-click the page and click Inspect Element.
Click the Console tab.
Repeat whatever is causing the problem, then take a screenshot of the whole Console.
Microsoft Edge
Press Ctrl + Shift + I. Or right-click the page and click Inspect.
Click the Console tab.
Repeat whatever is causing the problem, then take a screenshot of the whole Console.
Send the screenshot to us in the chat, and we'll take it from there.




