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Get help and fix common problems

Reach the Torah Live schools team, send a school request, and fix locked pages.

Written by Meir

We're a small team, and we love hearing from schools. Every way to reach us lives on Support & extras.

Support & extras page with Chat with us highlighted

  • Chat with us for questions, help, or ideas.

  • Book a call for 15 minutes with Rabbi Dan Roth.

  • Request a studio visit (your preferred dates, grade, and group size) or a custom video (the topic, grade, and how you'll use it). Fill in Details and click Send request, and our schools team follows up soon.

Some things only our team can do: move the school admin role, add more than 10 substitute invitations in 30 days, or move a teacher who pays for their own plan onto your School plan. Chat with us for any of them.

Why do I see a locked page?

A locked page tells you what the tool does and how to open it.

Sub coverage page locked, with Buy school access below

  • You're signed out: click Log in at the top of the sidebar.

  • Your school isn't on the School plan: click Buy school access. See The School plan.

  • You're not on your school's Teachers list (for Teaching kits and AI teacher prep): ask your school admin to invite you. School admins, click Go to Teachers and invite your own email.

  • The tool is for the school admin, like managing Teachers: ask your school admin.

The Curriculum guide is never locked, so anyone can plan with it.

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